perihoky Account Banking: Deposits, Withdrawals and Wallet Management
This page covers every money operation you will handle inside your perihoky account — from putting funds in to taking them out, and keeping a clear record of both. We support OVO and ShopeePay as verified local wallet rails, and each method sits inside its own section of the account cashier. Before you act, take a moment to read the deposit section first: it walks you through choosing the right wallet, entering the correct amount and confirming the transfer so your balance updates without delays. The withdrawal section follows with the steps for routing funds back to your registered wallet.
Putting money into your account starts at the cashier page, which you reach from the main account menu after login. We accept OVO and ShopeePay as the active wallet options for Indonesia — select the one that matches the wallet registered to your phone number, because a mismatch between wallet accounts will hold the transaction in a pending state. Enter the amount within the range shown on the deposit screen; the field itself displays the current minimum and maximum so you do not need to remember them separately.
Log in and open the cashier
From your account home, tap the cashier or deposit tab. The page lists all active payment methods available to your account in the current session.
Select OVO or ShopeePay
Choose the wallet that matches the phone number registered on your perihoky account. Enter the wallet number in the field shown — double-check it before you proceed.
Enter the amount and confirm
Type in the deposit amount. The screen shows the minimum and maximum accepted for this method. Tap confirm and complete the transfer inside your wallet app.
Balance updates in your account
Once the wallet transfer clears, the credited amount appears in your account balance. You can verify this in the transaction history before opening any game.
TAKE MONEY OUT
Routing Winnings Back to Your Wallet
When you are ready to move funds out of your account, the withdrawal form is in the same cashier section used for deposits — scroll down to the withdrawal tab or use the shortcut link in the account menu. You will be asked to select your payout method first: OVO and ShopeePay are available where local law and eligible regions permit. The wallet number you enter must match the one verified on your account; withdrawals sent to a different wallet cannot be reversed once submitted, so take a moment to confirm the digits. Enter the amount you want to withdraw — the screen shows the applicable range for the selected method.
Open the withdrawal tab in cashier
Log in, go to your cashier page and select the withdrawal section. The form shows your available balance and the methods currently active for your account.
Choose your wallet and enter details
Select OVO or ShopeePay and enter the wallet number registered to your account. The number must match your verified wallet exactly — not a different account.
Complete identity verification if prompted
If the system prompts a verification check, follow the steps shown. A verified account allows the withdrawal request to move forward without an additional hold.
Submit and note your reference number
Confirm the amount and submit the request. Save the reference number shown — it identifies your withdrawal in account history and in any support conversation.
ACCOUNT VERIFICATION
Verifying Your perihoky Account Identity
Account verification protects your balance by confirming that withdrawal requests come from the registered account holder and not from an unauthorised access. We ask for this once — not on every transaction. The process is handled inside the account settings area under the verification tab. You will need to upload a valid national ID and, in some cases, a photo that matches the ID document. The wallet number you use for OVO or ShopeePay must also match the name on the document. Verification is reviewed by the account team; the status updates in your account dashboard once it is complete. A verified account also removes holds that would otherwise delay a withdrawal request.
Open the verification tab
Inside account settings, go to the identity verification section. The page lists what documents are accepted and shows the current status of your verification.
Upload your national ID
Submit a clear image of your valid national identity document. The name on the document must match the name used when the account was created.
Confirm wallet ownership
The OVO or ShopeePay wallet number registered to your account must match the identity document name. A mismatch will put the verification on hold.
Wait for dashboard status update
The account team reviews the submission and updates the status in your account dashboard. You will be able to see whether verification passed or needs a correction.
PAYMENT METHODS
Wallet and Payment Options at perihoky
We have confirmed OVO and ShopeePay as the active wallet rails for Indonesia accounts. Both methods appear in the cashier when your account is logged in and your region is eligible. Other payment channels may appear in the cashier depending on your account status and the current availability shown at login — the cashier page always reflects what is live for your account. All payment details you enter are handled inside the encrypted account session; we do not store raw wallet credentials outside of the verified account profile.
OVO
Deposit and withdrawal via your OVO wallet. The wallet number entered must match the account name on your perihoky profile.
ShopeePay
ShopeePay transfers are available in the cashier for eligible Indonesia accounts. Enter your registered ShopeePay number to initiate a deposit or withdrawal.
DANA
DANA may appear as an option in your cashier depending on current availability. Check the cashier tab after login to see active status for your account.
Bank Transfer
Local bank transfer is listed in the cashier for accounts where it is enabled. Use the account number shown in the cashier — do not use a number from any other source.
TRACK YOUR TRANSACTIONS
Matching Wallet Notifications to Your Account History
Every deposit and withdrawal you make generates two records: one inside your OVO or ShopeePay app as a transaction notification, and one inside your perihoky account history. These two records should match in amount and reference number. When they do not match — or when one shows a status the other does not — the reference number is the fastest way to resolve the difference with the support team.
Reference Number
Every transaction on both sides — wallet and account — carries a reference number. Copy this number as soon as it appears; it is required if you contact support about a delayed or unmatched transaction.
Status Labels
Account history uses status labels such as pending, processing and completed. A transaction that stays at pending longer than expected should be queried with support using the reference number and a wallet screenshot.
Account History Tab
The transaction history tab in your account shows every deposit and withdrawal in date order. Filter by date or method to find a specific entry without scrolling through the full list.
Evidence to Keep
Save a screenshot of the wallet confirmation and the amount transferred until the account record shows completed. These two pieces of evidence together are enough to resolve most transaction queries.
ACCOUNT SAFEGUARDS
How We Protect Your Account and Transactions
Security on the account side works through a combination of domain verification, identity checks and wallet ownership confirmation. Before you enter any credentials, check that the address bar shows perihoky — not a variation or a lookalike domain. Your account password and the wallet number you register are stored separately inside the account system; neither is visible to support agents in plain text. Wallet ownership is confirmed during the KYC step, which means only the registered wallet holder can initiate a withdrawal. If you ever see an unexpected transaction in your account history or receive a login alert you did not trigger, contact the support team immediately using the channel listed in your account profile page.
Domain Check
Always confirm the address bar reads perihoky before entering your login details. If the address looks different — extra characters, a hyphen in an unexpected place — do not proceed and report it to support.
Identity Verification
Account identity verification ties your registered name to your OVO or ShopeePay wallet. This step prevents a withdrawal from being sent to a wallet that does not belong to the account holder.
Wallet Ownership Confirmation
The wallet number used for withdrawals must match the document name confirmed during verification. Any request that does not match is held for a manual review before it proceeds.
Support Contact Path
The support team is reachable through the contact channel shown in your account profile. For banking queries, have your reference number and a wallet screenshot ready — that combination resolves most cases without a long back-and-forth.
COMMON QUESTIONS
Frequently Asked Questions About perihoky Banking
Below are the questions we receive most often about deposits, withdrawals and account verification. Each answer reflects the current process as it works inside your account. If your situation is not covered here, the support contact path in the safety section above is the place to go.
Which wallets can I use to deposit into my perihoky account?
OVO and ShopeePay are the verified deposit methods for Indonesia accounts. Both appear in your cashier after login. The wallet number you enter must match the one registered to your account to avoid a pending hold on the transaction.
What is the minimum deposit amount for OVO or ShopeePay?
The minimum and maximum amounts for each method are shown directly on the deposit screen inside your cashier. We do not publish a fixed figure here because limits can vary — check the field labels in your cashier for the current range.
Why is my withdrawal still showing as pending in account history?
A withdrawal stays pending if identity verification has not been completed, or if the wallet number does not match the verified account name. Check the verification tab first. If the account is verified and the status has not moved, contact support with the transaction reference number.
Do I need to complete identity verification before I can withdraw?
Yes. Your account must pass the identity verification step before a withdrawal request moves forward. The verification tab in account settings shows your current status and what documents are still needed if the check is incomplete.
How do I find a specific transaction in my account history?
Open the transaction history tab from your account menu. You can filter by date or by payment method to locate a specific deposit or withdrawal. Each entry shows the amount, method, timestamp and current status alongside the reference number.
What should I do if the amount in my wallet does not match my account balance?
Keep a screenshot of the wallet confirmation showing the amount and transaction time. Then open account history and compare the reference numbers. If both records show the same amount but your balance has not updated, contact support with both screenshots and the reference number.
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